Frequently Asked Questions
WHERE IS THE DEEP FOREST GALLERY?
Located on Vancouver Island near Nanaimo,BC, Canada
HOW DO I INQUIRE UPON A CUSTOM ORDER OUTSIDE OF GALLERY HOURS?
Deep Forest's custom team can be contacted Monday — Saturday between 10:00AM —6:00PM Pacific Time regarding any inquiries.
Email: deepforestfurnishings@shaw.ca
WHERE DOES DEEP FOREST FURNISHINGS DELIVER TO?
WE DELIVER TO ALL OF BC & ALBERTA
WE ALSO SHIP TO OVERSEAS.
HOW LONG DO CUSTOM ORDERS TAKE TO CRAFT AND DELIVER?
Each custom project is fore casted to be anywhere from 2-4 weeks to build unless otherwise noted OR desired and specified.
we have lots of items in stock!
DOES DEEP FOREST HANDLE LARGE ORDERS FOR RESORTS AND B&B'S?
Deep Forest deals with resorts Canada wide helping their resort, B&B or golf course become a more unique and memorable place for their members to enjoy and brag about.
IS THERE UPHOLSTERED FURNITURE, IF SO, WHAT ABOUT PATTERNS?
We can upholster log chairs and couches with high end, quality memory foam and make hundreds of patterns available to choose from.
DO ALL LOGS CRACK OR CHECK?
Checking is a natural and characteristic process adding more uniqueness and beauty to the furniture, 95 % of all cracks and checks take place in our kiln before we craft the piece into furniture so we may place most of the cracks to the non visible side. Checking is a natural process and occurs in all logs of all species but never has any effect on the integrity and strength of the piece of furniture it eventually becomes.
WHERE IN CANADA DOES DEEP FOREST DELIVER?
We deliver throughout all of Canada. we are over to Alberta twice a year for deliveries.
ARE THEIR COLOR CHOICES TO STAIN THE WOOD?
There is a wide variety of all shades and colors available to further personalize your chosen design.
colors bring out the grain a little more, warm brown, to dark chocolate,to ocean blues!
colors are fun
WHAT TYPES OF FINISHES ARE AVAILABLE?
Deep Forest works with a premium polyurethane, by minwax, to close the wood after,sometimes by request, a colour stain has been applied (satin, semi-gloss or high-gloss).
Also, for the outdoor projects, we use Sikkens products which is superior for protecting the piece from the rain and sun and is easy for the customer to re apply every other season to keep it looking fresh.
please note that all pieces will still maintain their integregrity thru out all weather, but if you let a lot of snow and ice sit on it all winter long, it is likely to need a re-coat of it's finish come spring, but, if you keep it under cover thru out the bad winter weather, it will hold fine.
WHAT SPECIES OF WOODS DOES DEEP FOREST USE MOSTLY?
We mostly use West Coast red cedar, red Douglas fir, white and golden pine,western maple.
How passionate is Deep Forest about building?
William Kenneth, mastercraftsman, personally see's to each and every piece of wood from the mill to the final product.